Dia from Encino, Ca () We subscribed to eHarmony and you will, inside couple of hours, decided to cancel given that I would personally receive websites I well-known. We went through this site and you may is taught to call an 800- amount. I became told that because the We previously had a merchant account (that i in the good faith felt is closed) they will intimate the new membership easily wished however they create maybe not reimburse my personal bank card on $251 into the you to definitely-seasons membership. Y off Vancouver, Canada () I signed up with eHarmony in for a single-year-registration regarding $250 (step 3 monthly premiums off $).
I signed my personal account on the internet and emailed a customer qualities associate. My Summer mastercard declaration implies that eHarmony possess energized me $ getting another cost. We emailed the firm to try and manage this matter but brand new response I had right back is actually they’re not able to cancel my subscription and 3rd commission was charged for the . Their reimburse rules is quite vague and misleading. Its consumer properties representative. Courtney regarding Venice, California () In my opinion eharmony possess incorrect adverts. In the 1st section of its current email address they enhance a different provide regarding 90 days to the price of step one.
So. Wayne regarding Coconut Creek, Fl () I find this company becoming extremely deceitful. It market high matches, although of these which they delivered me had been not. I registered to use its 100 % free eight-time demo. They did not benefit myself, thus i attempted to terminated online however, We acquired a message stating I had to call during business hours. The individual We talked so you can talked myself of canceling by the offering me another type of eight totally free weeks. I tried they again nonetheless desired to cancel but that it big asia beauty date mГіvil date anyone I spoke so you can was rude and told you I’d went beyond the 1 week demo. She told you I can not rating a refund and you may told me to simply continue using the amount of time that we had currently paid back for.
One month afterwards, I discovered the services to be worst rather than meeting my personal means, thus i made a decision to terminate the services
I shared with her that we wasn’t shopping for using their attributes however, she told you too bad, you aren’t going to get a reimbursement. Miranda out of Clarksville TN () I subscribed to annually during the eharmony becuase of your great “deal”. I happened to be subscribed to each week and chose to cancel my characteristics (I experienced a slim length requirements plus six months We got over fifty fits, to me it had been too in love there is not a chance to truly browse thanks to all of that effortlessly). It turned out which i are 8 instances through the day limitation and they’re going to perhaps not reimburse some of the currency. We told them that they may costs me personally for your week, just not the entire year as well as failed to commit to they.
However, because you realize, around the base of the web page, throughout the next to past section, it transform to 3 weeks to the price of step one Each Month
We have tried many time to acquire ahold of someone and you will it keep telling me to make a letter, which i performed and you can got a simple setting letter back exactly how they might maybe not help me to and that they were going to get their money, (just who expects grievances in just letter in the modern day? I have canceled my personal card and you can want to declaration people later fees because the fraudulant. For the time being I could consistently inquire Louise Guerin (Consumer Relations Director) to own an answer. Yveth out of Lanham MD () Really dissatisfied, We siged upwards getting thirty days trial, payed the brand new subsription, its come 30 days because the, You will find emailed eharmony, canceled the newest registration, they have not taken care of immediately me personally, otherwise returned my personal mony. They don’t list a phone number in order to customer support otherwise give a current email address to save an open comunication.