The iDeals VDR virtual room service provides secure banking, a user-friendly interface, and a simple decision-making process to help a deal closure that is equipped. The tool helps to manage due diligence throughout the M&A process as well as real estate management, life sciences licensing and restructuring, bankruptcy, and more.
It allows users and administrators to define permissions on an granular level. Administrators can, for instance decide which users are allowed to view PDFs as PDFs, or print them. They can also decide if they can download original files or alter them. Administrators can also add an extra security step for all users, by enabling two-step authentication. The platform also provides color-coded reports that allow administrators to track user activity in the project’s specific section.
iDeals is available via web browsers on macOS, Windows, and Linux and mobile devices running iOS or Android. It provides a variety of customization options including logos, colors, and customized watermarks. Its user-friendly interface makes it easy for users with no technical experience to navigate the system. The company offers a wide range of tutorial videos and other documentation for newcomers.
iDeals offers 24/7 customer support via email, phone and live chat. Its agents can answer calls within 25 seconds and send a message within 30 seconds. Customers can also reach their personal manager to get additional assistance. Enterprise-level clients can expect a dedicated team of project managers, as well as additional features, such as centralization of the iDeals database and flexible document centralization. The company also offers a free trial version of the software.